Frequently asked questions
Honest answers about pricing, deposits, delivery, setup and what happens if plans change.
What areas do you deliver to?
Magnolia, The Woodlands, Tomball, Spring and surrounding Houston-area communities. Delivery outside that area may be possible — ask us and we will quote the drive honestly.
How much is a package?
Packages start at $275 (Starter Event), $425 (Classic Event), $575 (Celebration Event) and $725 (Grand Event). Those are starting prices: delivery, setup, breakdown, decorations, special requests and premium equipment may add to them, and the final price depends on location, access, schedule, labor and the add-ons you choose.
How much is the deposit, and is it the full payment?
Deposits are $75, $100, $150 or $200 depending on your package. The deposit is applied to the package price — it is never the full payment. Your remaining balance is shown separately on your confirmation: package price plus add-ons and services, minus the deposit.
When is my date actually reserved?
Your event date is not reserved until Crown Event Rentals confirms availability and receives the required deposit. Submitting a request places a temporary hold while we review it.
How do I pay the deposit?
Once your date is confirmed, Crown Event Rentals sends you the PayPal deposit link and the other accepted payment options (Zelle, Venmo, cash or check in person). We never ask for card numbers by phone, text or email.
What is included in the complimentary Crown Water?
Qualifying packages include Crown Water at the exact counts listed on each package: 1 × 48-pack (Starter), 2 × 48-pack (Classic), 3 × 48-pack (Celebration) and 4 × 48-pack (Grand). Additional 48-packs can be added.
Can you set up and break down for me?
Yes. Choose customer pickup, delivery only, delivery and setup, or delivery, setup and breakdown when you book. Each option has its own fee, shown before you submit your request.
Do you handle weddings, church events and corporate days?
Yes — use "Build My Custom Package" for larger events, different quantities, special decorations, church, corporate, birthday, graduation, wedding and community events, and last-minute support.
What if it rains?
Tell us as early as you can. We will work with you on tents, an indoor plan or rescheduling. Safety decisions rest with Crown Event Rentals and your venue.
Can I see the equipment before I book?
Ask us and we will arrange a time to show you the chairs, tables and accessories, or send current photos of the actual items.
Still unsure? Ask us directly or call 832-302-7573.